Free Delivery on all Orders

Direct mail, automated — built in India

Your customer’s inbox is full.
Their letterbox is empty.

Postpatra turns a Shopify, WooCommerce or Stripe order into a real printed, personalised letter, posted to your customer’s door. You write it once. We print it, stamp it, post it and track it — ₹99 a letter, everything included.

No card required. Sign up with your work email — takes about two minutes.

  • No monthly fee
  • No minimum order
  • GST invoice on every order
Kaya NaturalsPP-000418

Dear {{name}},

Thank you for your very first order with us. A small team in Pune packed it by hand, and it genuinely made our week.

We hope it brightens yours in {{city}}. If anything isn’t quite right, simply write back — a real person reads every reply.

Warmly,
Ritika & the Kaya team

Why paper still works

A letter gets opened. An email gets archived.

Your customer receives a hundred marketing emails a week and perhaps two pieces of personal post a month. That scarcity is the entire advantage — and nobody can unsubscribe from a letterbox.

Win back the customer who drifted

A letter to someone who hasn’t ordered in ninety days lands somewhere no retargeting ad can reach — the kitchen table.

Make the first order feel personal

A thank-you note after a first purchase is the cheapest loyalty programme you will ever run, and the only one people photograph.

Welcome a new hire properly

An onboarding letter to a joiner’s home address, sent automatically from your HR list, before day one.

How it works

Three steps, then it runs itself

Set a campaign up once. Every qualifying order after that becomes a letter without anyone touching a keyboard.

  1. Write one letter

    Use the guided designer with merge fields like {{name}} and {{city}}, your own logo, typeface and signature. Stuck on the words? The built-in AI assistant drafts, shortens, re-tones or translates it into Hindi, Marathi or Tamil.

  2. Choose who gets it

    Connect Shopify, WooCommerce or Stripe and letters trigger on real orders — with a minimum order value so only the customers worth writing to get one. Or import from CSV, Google Sheets, HubSpot, Apollo or Klaviyo.

  3. We print, post and track

    We print on quality paper, address the envelope, stamp it and hand it to India Post. Every letter carries its own tracking number and a QR code that takes your customer to a page you control.

What you get

Everything a real mailing operation needs

Not a print-on-demand button. A complete fulfilment pipeline you can watch, measure and answer to your finance team about.

Fires on a real order

Signed webhooks from Shopify, WooCommerce and Stripe. Set a minimum cart value so a ₹200 order doesn’t get a ₹99 letter.

Genuinely your brand

Your logo, your colours, your typeface, your signature, your return address. Nothing on the letter says Postpatra — it is your mail, not ours.

Tracked to the door

India Post tracking on every letter, a status timeline in your dashboard, and a public tracking page your customer can open from the envelope QR.

You can prove it worked

Per-letter QR scans, unique coupon codes redeemed at your store, and repeat purchases attributed back to the letter that drove them. Real ROI, per campaign.

Undelivered post comes back to us

We log why — moved, wrong address, unclaimed — warn you before you print to that address again, and let you fix it and resend in one click.

Safe with your customer data

Two-factor authentication, encrypted secrets, an audit trail, team seats, and one-click export or deletion of everything you hold with us.

Plugs into what you already use

Connect in minutes, not sprints

Paste a webhook URL into your store admin, or import a list. There is also a REST API, a JavaScript SDK and outbound event webhooks if your team would rather build.

  • Shopify
  • WooCommerce
  • Stripe
  • Google Sheets
  • Google Forms
  • HubSpot
  • Klaviyo
  • Apollo
  • CSV import
  • REST API
  • Zapier & Make
Pricing

One price. Nothing hidden.

No platform fee, no seat licence, no annual contract. You pay for letters that actually go out — and only when they go out.

₹99
per letter, all-inclusive
  • Printing on quality paper, in your brand’s typeface
  • Envelope, addressing and the postage stamp
  • India Post delivery with per-letter tracking
  • Unlimited campaigns, team members and API calls
  • Returns handling, analytics and attribution
  • AI letter writing assistant

GST added where applicable. Tax invoice issued for every order.

Prepaid wallet

Top up online and letters draw down as they go out. Cancel an order before printing and the credit returns to your wallet.

Volume pricing

Sending in the hundreds or thousands each month? Per-letter pricing drops. Talk to us.

Invoice billing

Prefer to be invoiced monthly rather than prepay? We can enable it on your account — just ask.

Questions

Straight answers

What does ₹99 per letter actually include?

Everything: the printing on quality paper, the envelope, the address label, the postage stamp and delivery through India Post. There is no setup fee, no monthly platform fee and no minimum order. GST is added on top where applicable, and you get a compliant tax invoice for every order.

How long does delivery take?

Letters are printed and handed to India Post within one to two working days of your order. India Post Speed Post typically delivers metro-to-metro in two to four days and the rest of India in three to seven. Every letter carries a tracking number you and your customer can follow.

Do I need to write each letter myself?

No. You write one letter with merge fields such as {{name}} and {{city}}, and every recipient gets their own personalised copy. There is also a built-in AI assistant that will draft, shorten, re-tone or translate the letter for you.

Can it send automatically when someone orders?

Yes. Connect Shopify, WooCommerce or Stripe with a signed webhook and a letter is created the moment a matching order comes in. You can set a minimum order value so only the customers worth writing to get a letter. You can also schedule campaigns, or import a list and send in one batch.

What happens if a letter cannot be delivered?

Undelivered post comes back to us, not to you. We record the reason — moved, insufficient address, unclaimed — against that recipient, warn you before you print to the same bad address again, and let you fix the address and resend in one click.

Is my customer data safe?

Your recipient data is yours. Every record is scoped to your account, secrets are encrypted at rest, two-factor authentication is available, and you can export or permanently delete everything you hold with us at any time — the DPDP rights, built in rather than bolted on.

Can I see what a letter looks like before I pay?

Yes. Every campaign gives you a watermarked proof PDF and a live envelope preview before a single rupee is spent. Sign up and you get 5 free letters to post for real.

Send your first letter this week

Sign up, write one letter, and post 5 of them free — real letters, to real addresses, with no card on file.

Use your work email — the one at your brand’s own domain.